Reader feedback shapes how ACPS News improves. We treat every message as a signal - even short ones - and respond within published timelines.
How to reach us
- Story tips, corrections, complaints: editor@voicebirdtv.in
- Factual corrections: editor@voicebirdtv.in (see corrections policy)
- Ethics violations: editor@voicebirdtv.in (see ethics policy)
- Reader letters / opinion submissions: editor@voicebirdtv.in
- Privacy / data requests: see our privacy policy
- Technical issues with the site: contact@voicebirdtv.in
Response timelines
- Factual corrections: acknowledged in 24 hours, decided in 72 hours, published within seven days.
- Ethics complaints: acknowledged in 48 hours, investigated and decided within ten working days.
- Privacy / data requests: acknowledged in 72 hours, fulfilled within 30 days as required by law.
- General feedback / letters: acknowledged within seven working days. Selected letters are published with the reader's name and city; opt out of publication when you write.
- Technical issues: acknowledged in 24 hours, resolution depends on complexity.
What we do not respond to
We do not respond to anonymous abuse, bulk-template messages, or messages whose only content is "remove this article". We do reply to legitimate takedown requests that cite a specific legal basis - send those to editor@voicebirdtv.in.
Escalation
If you are not satisfied with how editorial staff handled your feedback, escalate to the Editor-in-Chief (same email as editor above) and mark the subject "Escalation". If you remain dissatisfied, the Press Council of India is the statutory body that handles complaints against Indian newspapers and online news publications.